JUI ENTERPRISE respects your privacy and is committed to protecting the personal information of customers and website visitors.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or purchase from https://juienterprise.com/.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
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Full name.
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Email address.
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Telephone number.
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Billing address.
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Shipping address.
Order Information
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Products purchased.
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Order number.
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Transaction amount.
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Order history.
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Payment status.
Technical Information
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IP address.
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Browser type.
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Device information.
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Website usage information.
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Cookies and similar technologies.
2. How We Use Your Information
We use collected information to:
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Process and fulfil customer orders.
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Arrange shipping and delivery.
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Send order confirmations and updates.
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Respond to customer enquiries.
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Process eligible refunds and returns.
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Improve website functionality.
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Prevent fraudulent transactions.
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Comply with applicable legal obligations.
3. Payment Information
Payments made through our website may be processed by independent third-party payment service providers.
Payment information is handled according to the security and privacy practices of the relevant payment provider.
JUI ENTERPRISE does not intend to store complete payment card numbers or card security codes on its own website servers.
4. Sharing of Personal Information
We may share relevant information with trusted service providers when necessary, including:
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Payment processing providers.
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Shipping and courier companies.
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Website hosting providers.
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Website security and fraud prevention services.
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Customer support service providers.
We do not sell customers’ personal information to third parties.
5. International Data Transfers
As we serve customers internationally, personal information may be processed or transferred outside the country in which it was collected.
Where applicable, we will take reasonable steps to ensure that personal information receives appropriate protection in accordance with Malaysian data protection requirements and applicable international privacy laws.
6. Cookies
Our website may use cookies and similar technologies to:
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Maintain shopping cart functionality.
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Remember customer preferences.
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Improve website performance.
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Analyse website traffic.
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Support marketing activities where permitted.
Visitors may manage non-essential cookie preferences through the available cookie consent controls.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, accounting, dispute resolution, and legal compliance.
9. Your Privacy Rights
Subject to applicable laws, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Withdraw consent where processing relies on consent.
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Request information about how your data is processed.
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Make a privacy-related complaint.
To submit a privacy request, contact:
Email: info@juienterprise.com
10. Children’s Privacy
Our website is not intentionally designed to collect personal information from children without appropriate authorisation.
If you believe a child has provided personal information without appropriate permission, please contact us.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Customers should review the privacy policies of those websites separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website operations, or legal requirements.
Updates will be published on this page.
13. Contact Information
For privacy-related enquiries:
JUI ENTERPRISE
85-01 Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor, Malaysia 81750
Email: info@juienterprise.com
Phone: +60 11-7021 8544